Our Services

Healthcare Management Resources, Inc. (HMR) has been providing a vast array of services to the healthcare industry for over two decades. Some of our services include accounting, billing, compliance, consulting, human resource management and recruiting.

Our commitment to excellence to every client is setting a new standard for outsourcing in the medical community. We have given our clients an economical alternative to engaging an expensive consulting firm.

Our comprehensive packages provide a turnkey approach for startup organizations and a smooth transition for seasoned providers looking to outsource a particular business function.

We can evaluate your organization and provide you with solutions to optimize the use of your resources. Our staff combines a high level of education and expertise with a sincere drive to perform well for ourselves and our clients—so you will be poised to succeed in even the most challenging medical and economic climates.

Billing and Collection Services

Annual fee analysis and modifications
Charge entry
Collections management
Electronic transaction posting
Follow-up correspondence
Managed care contract negotiation
Monthly reporting / aging
Payment posting
Periodic compliance management
Claims
Code procedures
Management of healthcare receivables
Admission and registration support
Medical Records management

Accounting Services

Accounts payable management
Accounts receivable reporting
Annual budget preparation by facility
Annual budget presentation
Annual tax reporting liaison
Attendance at financial committee meetings
Account reconciliation
Cash management
Schedules and recording
Financial Feasibility Studies
Fixed Asset maintenance
Liaison for independent CPA
Monthly financial statement reporting
Year-end financial statement reporting by facility
Revenue and Expense ratio
Pro Forma financial projections
Income assessment
Overhead cost evaluation

Medical Group Practice Management

Physician recruitment
Employment agreement/benefit package design
Pension/retirement management
Credentialing
Securing of hospital privileges
Liaison to legal counsel
Recommendations to maximize income
Patient flow studies
Assessment of compensation system
Strategic planning

Marketing

Coordination of advertising, public relations
Oversee production of collateral—brochures etc.
Ensure identity consistency—logos, design
Direct marketing to physician offices
Plan and direct events
Patient Satisfaction Survey management
Sales and referral-building campaigns
Exhibits/booth displays
Revenue growth and planning strategies

Information Management

Baseline Assessment of data and your service environments
Patient mix analysis
Payor mix analysis
Ratio analysis
Various other reports as needed
Website services including design and hosting
HIPAA Compliance readiness
Routed/VPN Connectivity
Document management
Secure email
Multi-site video conferencing
Data capture & mapping between systems
Custom Analysis & Reporting
Troubleshooting and Problem Resolution

Administration of Payroll

Payroll processing and distribution by facility
Direct Deposit to multiple accounts
Pension information/reporting liaison for Form 5500
Quarterly payroll tax reporting
Accurate tracking of time off
Year-end W-2 Preparation
Adaptation to changing rules and laws
Benchmarking
Calculating payroll deduction

Education and Practice

Provision of education for staff, physicians, other healthcare professionals
Maintenance of regulatory compliance with licensing agencies
Updating of policy and procedure manuals
Knowledge of individual states’ requirements
Clinical efficiency improvement
Front desk procedures assessment
Healthcare education evaluation
Knowledge/skills/attitude/behavior enhancement

Credentialing

Medicare provider enrollment (855)
Other insurance payor enrollment
Coordination of new provider documentation
Medical Staff Enrollment
Physician/Hospital staff licensing and renewal
Administrative support for Clinical Research Program
Management of CME credits/Monitoring deadlines for CME requirements
Physician and staff certification
ACRO, JCAHO and ACR Accreditation
Ambulatory Surgery Center Association (ASC) Accreditation

Auditing and Compliance

Comprehensive chart audits for review
Medical coding and billing requirements
Staff training for billing, documentation and paperless functions
Chartless documentation modules and procedures
Management of Clinical Research according to protocols
Clinical Process design and improvement
Engineering of processes to enhance effectiveness
Drive culture of compliance and accountability

Human Resource Management

Annual employee evaluations
Benefits management
Confirm status of professional licenses
Contract management
Coordination of staff assignments
HIPAA training
Hiring and termination functions
Interviewing and screening assistance
Multiple site resource management
OSHA training
Staff recruitment
Union negotiations
Physician recruitment
Staffing levels and schedules monitoring
Employee performance monitoring
Staff safety and wellness review
Staff training and motivation
Employee handbook production

Consulting

Identification and Resolution of your current issues and challenges
Clinical and Business analysis
Impact Analysis of proposed legislations and reimbursement changes
Quantitative Market and Financial Analysis, including future projections
In-depth analytical consulting of operational/clinical/financial areas
Physician compensation review
Restructuring of benefits
Succession planning
Due Diligence and feasibility analysis
Formulation of alternatives

Purchasing and Contracting

Bulk purchasing negotiations/contracting
Equipment lease/purchase negotiations
Facility maintenance management
Fixed asset purchases
Infectious waste contracting
Telecommunications contracting
Laundry and Linen contracting
Office equipment and supplies purchasing
Cost containment measures
Contract assessments

Facilities Management

Coordination of general facility management contracts
Disaster / Emergency coordination
Equipment maintenance contracting
General facility management contracting
Grounds keeping contracting
Security system coordination of response and contract
Space and equipment lease negotiation
Functionality of land, buildings, equipment assessment
Oversight of building safety